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ALL IT SUPPORT SERVICES

IN ONE PLACE

Modern businesses are highly dependent on technology.

At the same time, expectations of the availability, reliability and security of IT systems and infrastructures have increased. Reliable IT support is therefore essential to ensure that IT systems function smoothly and employees can work productively. At Pragma Technologies, we understand the importance of effective IT support for businesses and therefore offer support solutions tailored to meet the needs of our customers.

User Help Desk

Our User Help Desk is a central point of contact for all IT questions and problems that your employees may have.

Our team of experts is available 24/7 to find a quick and effective solution to any technical issue. Our help desk is equipped with the latest tools and technology to enable quick diagnosis and troubleshooting. We pride ourselves on providing our customers with unparalleled support and continually work to improve our services and meet the ever-changing needs of our customers.

Hardware and software

Our hardware and software support service offers comprehensive support for your company's IT infrastructure.

Our experienced team of technicians are at your disposal to ensure that your hardware and software are working properly. We offer a wide range of services such as installation, configuration, maintenance and repair of hardware and software. Our goal is to keep your systems running optimally to minimize downtime and maximize productivity. We use the latest technologies and tools to respond quickly and efficiently to any request.

network

Our network support service offers you comprehensive support for all aspects of your IT network infrastructure. We offer a wide range of services such as installation, configuration, maintenance and repair of network equipment including routers, switches and firewalls. Our experienced team of technicians are equipped with the latest technologies and tools to diagnose and fix problems quickly and effectively. We work closely with our customers to ensure their networks are secure, reliable and meet the needs of their business. Our goal is to ensure that your network runs smoothly in order to minimize downtime and optimize your business processes.

data management

Our data management support service offers you comprehensive assistance in managing your data and systems. Our experienced team of data experts can help you with data backup, recovery, archiving and data management. We make sure your data is safe and reliable to minimize downtime and data loss. We support you in managing your databases, file servers and other important applications. Our services also include system performance monitoring and optimization to ensure your data is always available and business processes are running smoothly. We use the latest tools and technology to ensure your data is managed effectively and you have access to important information at all times.

Rollout

Our rollout service offers you an effective and reliable solution for installing new hardware and software components in your company. Our experienced team of engineers can help you plan and execute rollouts to ensure new systems and applications are implemented effectively. We ensure that all installations are carried out smoothly and on time to ensure that you can start reaping the benefits of the new systems as quickly as possible. We are equipped with the latest tools and technology to ensure quick and effective installation. Our rollout services include planning, installing and configuring hardware and software, as well as training staff to ensure they can use the new systems and applications effectively. We work closely with you to ensure that the rollout is tailored to your needs and that all requirements are met.

IMAC

Our IMAC services include installing hardware and software, moving IT equipment around your organization, adding new equipment and changing configurations. We support you in the planning and execution of IMAC projects and ensure that all changes are carried out smoothly and on schedule to ensure that your systems are always up to date.

Our experienced technicians are equipped with the latest tools and technologies to ensure fast and effective implementation. We ensure that all changes are tailored to your specific needs and meet all security and compliance requirements.

On site

Our on-site support is the ideal solution when it comes to solving problems with your IT systems quickly and effectively. We offer you a flexible solution that can be implemented either by one or more technicians on site at any time or on call using a ticket system, depending on your requirements.

Our experienced technicians come directly to you to fix all kinds of hardware, software and network problems. We offer you a fast response time and can usually be on site within a few hours to solve problems and ensure that your systems are up and running again as quickly as possible.

We work closely with you to ensure our on-site services are tailored to your needs and meet all requirements. In addition, we offer you comprehensive advice and support to ensure that you receive the best possible IT solution for your company.

We pride ourselves on providing a world class on-site support service that is always available to ensure your IT systems are always up to date and running smoothly.

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emergency service

Our emergency service offers you a fast and reliable solution for all emergencies affecting your IT systems.

We clarify with you in advance which service times are required, whether a technician must be on site and what measures are to be taken in an emergency. Our experienced team of technicians is available 24/7 to respond quickly to any emergency situation and ensure your systems are back online as quickly as possible. We'll help you diagnose and fix system failures, data security issues, and other IT emergencies. We know how important it is that your systems are available at all times and we do everything we can to ensure that you can count on us in the event of an emergency.